Welcome to Go Eazy, your go-to app for connecting with psychology consultants. These Terms and Conditions ("Terms") govern your access to and use of the Go Eazy mobile app and services. By creating an account, using the app, or accessing our services, you agree to be bound by these Terms. Please read them carefully.

1. Eligibility

To use Go Eazy, you must:

• Be at least 18 years old.

• Create a personal account with accurate information.

• Agree to comply with these Terms and all applicable laws.

2. Our Services

Go Eazy provides:

• A platform to connect users with trained psychology consultants.

• Chat-based consulting and wellness support (non-emergency, non-diagnostic).

• Tools to manage sessions, schedule appointments, and track your journey.

Important: Go Eazy is not a substitute for emergency services or clinical psychiatric treatment. In case of a crisis, please contact emergency services or a licensed medical professional immediately.

3. User Responsibilities

By using Go Eazy, you agree to:

• Keep your login credentials confidential.

• Use the app respectfully and lawfully.

• Refrain from harassing, abusing, or threatening others.

• Not impersonate another person or misrepresent yourself.

• Use the app for personal, non-commercial purposes only.

4. Consultant Relationship

• Consultants on Go Eazy are independent service providers.

• We do not employ or directly supervise consultants.

• Go Eazy is not responsible for the advice or actions of any consultant.

• Always consult a licensed medical professional for diagnosis or prescriptions.

5. Payments and Refunds

• Some services may require payment (e.g., paid sessions or plans).

• All payments are securely processed through third-party providers.

• Refunds may be available on a case-by-case basis, subject to our refund policy.

• Missed appointments or late cancellations may be non-refundable.

6. Privacy and Data Protection

We care about your privacy. Your data is handled in accordance with our Privacy Policy. By using the app, you consent to the collection and use of your information as described there.

7. Account Termination

We reserve the right to:

• Suspend or terminate your account for violations of these Terms.

• Remove content or block access if you misuse the app or engage in harmful behavior.

• You may also delete your account at any time from within the app or by contacting support.

8. Intellectual Property

All content on the Go Eazy app, including logos, design, and software, is owned by Go Eazy or its licensors. You may not reproduce, distribute, or create derivative works without our permission.

9. Disclaimers

• Go Eazy is provided “as-is” without warranties of any kind.

• We do not guarantee that the app will be error-free, uninterrupted, or completely secure.

• We are not liable for any decisions you make based on information from consultants or the app.

10. Limitation of Liability

To the fullest extent permitted by law:

• Go Eazy is not liable for any indirect, incidental, or consequential damages.

• Our total liability is limited to the amount you’ve paid for the service in the last 3 months.

11. Governing Law

These Terms are governed by the laws of [Insert Country/State]. Any disputes will be resolved through arbitration or courts located in [Insert Jurisdiction].

12. Changes to Terms

We may update these Terms occasionally. If we do, we’ll let you know via the app or email. Continued use means you accept the new Terms.